About 3 years ago, I received a call from Dr Karen Levy to ask me what I needed for the horses in the way of medical supplies, bearing in mind, they were not treating horses at this time. I was astounded at the generosity and kindness of this request. A donation of essential medical supplies was soon delivered. In 2024 we experienced an emergency with one of our old ponies, and our vet was out of town, his veterinary nurse came to consult and was in communication with our vet, but that was not enough. Someone called Noordhoek Vets' emergency number, and to be honest, I was irritated as there were no equine vets in the practice. Imagine my surprise when we received a call from Dr Estian Van As, who said he would be on his way immediately, tragically we had to euthanise before Dr Van As could consult. I was then given assurances that he would be available whenever we needed assistance. We have used his services and been guided by his expertise and knowledge on so many occasions since then. We rescued a mom and pups, not our sphere of work, but when an animal is in need we have to help if we can. I took the mom and pups to Noordhoek Vet where they were examined and given the necessary medication, the pups were only 8 days old! We continued to take the mom and pups there for vaccinations, deworming and examinations. I am happy to say they were all healthy and have all been adopted. The service from Dr Karen Levy, Dr Estian Van As and their colleagues is exceptional. From the wonderful ladies at reception to the gentlemen who work at the back, and all of the vets, your genuine love and compassion for all animals is clear to all who are fortunate enough to go to your practice. They have treated wild birds, we took one there as youngster, and they fixed the broken leg, loaned us a cage whilst the bird recovered, and it was successfully released, all at no charge! All the services and consultations we have received have been billed to us at welfare rates, which is a huge help. Noordhoek Vet but a veterinary practice that truly cares about each and every animal that they consult.